Frequently Asked Questions
Before choosing an employment agency, you want to know the reasons they’re a right fit for you. We get it. After all, we pre-screen our candidates thoroughly—and would expect you to do the same. On that note, here's some further insight into who we are—and the services we offer:
Q: What services does TeamOne offer?
A: We offer temporary, temp-to-hire and direct hires across a wide-range of industries—from Fortune 500 companies to small businesses. In addition to staffing solutions, TeamOne also offers payroll services, on-site management (for high-volume clients) and specialized services for both international and local businesses alike.
Q: What is your screening process like?
A: Intensive. Thorough. Rigorous. We always promise to do what's necessary to attract and recruit the best possible candidates for our clients, vigilantly inspecting their qualifications and results based on four key areas:
- Online applications and resumes
- Phone and in-person interviews
- Skills testing and behavioral assessments using the online service Prove It!
In addition, drug testing is possible upon request.
Q: How is TeamOne different from other staffing agencies?
A: In many ways. In fact, we stand out from competitors for the following reasons:1. Our Safety First Attitude: Our 2009 experience modification rate is .85—one of the lowest in our industry. One reason is due to our Accident Avoidance Program, which helps keep workers compensation claims down by allowing us to identify challenges and stop injuries—before they occur
2. Our Low Turnover: We have an unprecedented 98% order fulfillment rate as a result of our meticulous screening process.
3. Our Privately-Owned Status: Being independent allows us to operate with more flexibility, and without being beholden to a stock price.
4. Our Affordable Health Benefits: We ensure happier, healthier employees by not just offering major medical, dental, vision and life insurance benefits to our temporary employees and families—but by paying 51% of it.
Q: Does TeamOne provide benefits for their temps?
A: Yes. Starting the first day of any assignment, every TeamOne placement can receive affordable medical and dental insurance. The average cost to employees is $50/month and TeamOne pays over 50% of the monthly premium. In addition, we also offer free computer skills tutorials, career counseling, bonuses, paycheck advances and paid vacation time. Our philosophy? Keep employee morale high—so your turnover rate will be low.
Q: What is your pricing like?
A: Due to the different dynamics of each account, we do not offer across-the-board pricing. However, what we can promise is that you will always receive competitive rates and superior service.
Q: Does TeamOne offer a guarantee?
A: Yes. A 60-day unconditional replacement guarantee on all temp and full-time hires.*
Q: Does TeamOne offer client incentives?
A: Yes. When a client ingratiates themselves to us by eliminating injuries in the workplace and legal action from the equation, we more than generously return the favor.Q: What is your time and attendance system like?
A: We work diligently with you to ensure proper time tracking down to the nearest ¼ hour by using TimeTrak, a time-tested system that takes the guesswork out of invoicing, while allowing us to incorporate with anybody.Q: What is the typical temp rejection rate by clients?
A: According to our internal auditing numbers, it's less than 1%. We only send you the most qualified and compatible matches to interview and work with.Q: Why is TeamOne's web address “.la” instead of “com”?
A: To demonstrate our commitment to serving the Southern California landscape—putting special emphasis on Los Angeles County.
Q: How can my company work with TeamOne?
A: You can submit a staffing request online or simply call
*for complete details contact a TeamOne representative.